believes that IT's analyst, research and advisory services ("insight services") can deliver increased value to enterprise IT through increased mutual understanding clarity about the service portfolio genuine partnership between providers and client Some users view insight services as a commodity and look for the lowest price. Don't get stuck there. If you develop, manage and measure the relationship, you can achieve and demonstrate value. Few providers, even the biggest names, and few enterprises, have reached this level. InformationSpan aims to change practice and perception. Contact us to find out more about our analysis patterns to help you understand the insight services industry tools and methodologies to analyse user needs frameworks to help with selection and contract negotiation measuring and managing services, and developing user expertise or click through to Profiling and Tools Coverage reports and analysis Creating a community of expert users Consultancy