Tools and Training WEBINAR Managing the Insight Services portfolio: From the Panic Cycle to effective delivery (24th Nov 2009) RECORDING now available: click for details UNDERSTANDING THE INDUSTRY a suite of models to understand how the insight services marketplace works USER PROFILING the DRAKE framework to assess your team's needs and to plan an effective portfolio PORTFOLIO FRAMEWORK to work from strategy to a full service portfolio MEASURE AND MANAGE practical measures to create and demonstrate success USER EXPERTISE supporting service users in making increasingly effective use of services both contracted and non-contract We offer a tailored WORKSHOP, or the Insight Services WORKBOOK. For our OTHER SERVICES check the menu on the Home Page To CONTACT US click here