Insight Services is InformationSpan's term for IT analyst, advisory and research services.
At the most basic, you sell research reports on the web but you're not valued beyond being a commodity supplier.
You've no assurance of future business.
At an intermediate level, there's real value.
But ... your client's perception of the relationship may not match yours.
A strategic partner would know how to drive and measure the quality of the relationship, and how to prove its value.
Few insight providers, even the biggest, truly reach this level.