IT Insight Services may be a relatively small proportion of the IT budget, but they support the largest budget items. It is worth additional investment to ensure services meet genuine needs and demonstrate value.

InformationSpan has developed methodologies, frameworks and tools

to help client-side managers analyse their organisation's need for external insight; and to structure, procure and manage an effective portfolio
to help providers, clients and Analyst Relations teams understand the insight services marketplace, its operational models, and the information ecosystem
to create, encourage and maintain an expert user community
to support clients and providers in the shared creation of an effective service portfolio where needs are met, delivery is measured and managed, and value is demonstrated
to assist providers to shape offerings, metrics and and support services, going beyond the best sales team feedback

Get started: use our Insight Services Excellence Self-Assessment Survey hosted by Survey Monkey
Contact us about workshops, our Insight Services Workbook, or direct support.
View the recording of our free Webinar on 24 Nov 2009: click for more information